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Out of respect to my clients, I’ve put these internal presentations in a password-protected folder. Please reach out directly to me for the password if you are a hiring manager. I apologize if this makes your process less smooth, but I think it’s the right way to handle it. Thanks for understanding.

My presentations as a UX Manager at a university library

“User Experience Research and user-centered decision making”: Teaching my Library colleagues what our team does, how we make decisions, and how they can do their own user research. This was created to help a more traditional institution accept newer idustry practices in user experience, and to understand how we use data and design to make decisions our users accept.

UX Libs Conference talk: “Employing empathy and curiosity to overcome institutional habits on the path to user-friendly wayfinding.” I presented this with a library colleague who was on our Signage Experiementation Task Force with me (while I had served as chair), and we discussed how we needed to adapt and manage people in a way that allowed us to move forward despite differences of opinion even on the fundamentals of our task force’s purpose, and what that allowed us to achieve in refreshing the visual quality and usefulness of our signage.